Returns & Exchanges
At Fears Watch, we stand by the craftsmanship of our timepieces and offer a 30-day return window for items in their original, unworn condition. We strive to ensure your complete satisfaction with every purchase through a seamless and transparent exchange process.
Initiate Your Request
Contact our client services team or visit our online portal with your order number to request a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack your watch in its original luxury presentation box, including all warranty cards, manuals, and protective films.
Ship Your Return
Affix the prepaid shipping label provided by our team and drop off the package at any authorized courier location.
Inspection and Refund
Once our horologists verify the condition of the timepiece, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing